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PSR Supervisor, Family Medicine-Marquette

Marquette, Michigan

Req ID 7467-9291 Post Date Mar. 28, 2024 CategoryManagement and Supervisors FacilityUP Health System - Marquette
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UP Health System - Marquette

PSR Supervisor, Family Medicine- Marquette, FTE Shift (1.0DV)
 
 
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS – Marquette is a 222 bed hospital and houses the region’s only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy!
 
 
Where We Are:
In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem.
 
 
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off / Extended Illness Bank package for full-time employees
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Opportunities for education and training through partnership with Duke LifePoint Healthcare
And much more…

Position Summary:

Supervises daily staff activities for an assigned area or function.

Reports to: Manager

FLSA:  Non-exempt  
  
EEO: □ 01 Officials and Managers X 02 Professionals □ 03 Technicians □ 04 Sales Workers □ 05 Administrative Support Workers □ 06 Craft Workers □ 07 Operatives □ 08 Laborers and Helpers □ 09 Service Workers 

ESSENTIAL FUNCTIONS:

Determines, coordinates and supervises daily staffing assignments and levels.
Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with
performance evaluations and disciplinary actions.
Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
Performs staff responsibilities as needed to fulfill required service levels.
Leads the handling and resolution of complex issues and complaints.
Identifies and implements systems to streamline and gain efficiencies.

Minimum Qualifications:

Minimum Education
X High school diploma or equivalent □ Preferred X Required
X Associate’s degree X Preferred □ Required
*Years of relevant experience may be substituted for required education.
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Must have understanding and working knowledge of practice softwares (Athena and Practice Partner) and billing process.
Minimum Work Experience
X 1 year health care experience □ Preferred X Required
X 6 months medical record experience X Preferred □ Required
X 3 years physician practice experience X Preferred □ Required
EEOC Statement:
UP Health System – Marquette is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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