Medical Office Assistant - Family Medicine

Medical Office Assistant - Forest City Family Care 

Schedule: Full-time, Days 

Your experience matters Rutherford Regional Health System is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Medical Office Assistant joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 

More about our team 

Our family medicine providers offer comprehensive healthcare to individuals of all ages, from infants to older adults. Family physicians are trained to diagnose and treat a wide range of acute and chronic illnesses, as well as provide preventive care and health education to their patients. At Rutherford Physician Practices, our providers address the healthcare needs of individuals and families over time, forming long-term relationships with our patients. 

How you'll contribute 

A Medical Office Assistant who excels in this role: 

• Medical Office Assistants at RRHS Physician Practices are responsible for providing front office support duties including, but not limited to, obtaining referrals and pre-certifications, collecting co-pays and missing patient data, scheduling appointments, and coding fee slips. 
• Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting.  
• Maintains examination areas.  
• Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration. 
• Reviews provider orders prior to patient leaving the clinic.  
• Obtains informed consent for invasive procedures. 
• Schedules referral appointments as necessary or as instructed by the provider. 
• Maintains patient information in the computer system. 
• Schedules and registers patients. Maintains patient information on the computer system. 
• Post charges, completes paperwork, collects copays, deductibles and account balances. 
• Assists in the completion of ""end of day balancing/closing"" and deposit preparations for courier pickup. 

Why join us   

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities. 
• Free travel and entertainment discount program to ensure you enjoy your time away from work. 

What we're looking for  

Applicants should have a high school diploma or equivalent. Additional requirements include: 

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. 
• Must be able to work in a stressful environment and take appropriate action. 

More about Rutherford Regional Health System 

Rutherford Regional Health System is a 143-bed acute care facility that has been offering exceptional care to Rutherford County for over 100 years. Offering a broad array of inpatient and outpatient care, Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs. We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.  

EEOC Statement 

"Rutherford Regional Health System is an Equal Opportunity Employer. Rutherford Regional Health System is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." 

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.