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Your next career move matters. We invite you to explore open positions at Ottumwa Regional Health Center, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise. Looking for nursing career opportunities? Please visit here.

Technician, Network

Ottumwa, Iowa

Req ID 302356 Post Date May. 05, 2025 CategoryInformation Technology FacilityOttumwa Regional Health Center
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Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Ottumwa Regional Health Center provides a wide range of health services, including emergency medicine, critical care services, medical/surgical, acute rehabilitation, obstetrics, and pediatrics, as well as specialty services such as cardiac catheterization, diagnostic and therapeutic radiological services, wound care, pain clinic, sleep lab, pathology, and so much more.

Where We Are:

Ottumwa is a center for “cultural and commercial development” known for its low cost of living, abundant recreation and entertainment, and outstanding education and healthcare facilities. You’ll find something new and exciting to do every day in Ottumwa where there is always a new adventure awaiting on the other side of the bridge.

Why Choose Us:

  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
  • Competitive Paid Time Off / Extended Illness Bank package for full-time employees
  • Employee Assistance Program – mental, physical, and financial wellness assistance
  • Tuition Reimbursement/Assistance for qualified applicants
  • And much more…

Position Summary:

DUTIES INCLUDE BUT ARE NOT LIMITED TO

 Monitor network and system performance and troubleshoot issues

 Work with end users and department heads to identify needs and resolve issues

 Manage end user accounts, permissions, access rights and storage allocations

 Ensure regulatory compliance

 Ensure the integrity and security of enterprise data and systems

 Field, document and resolve help requests from end users

 Fix, install, update, and upgrade end user equipment including PC’s, laptops, peripherals

 Coordinate adds, moves, changes

 Support core software/hardware systems

 Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES 

 Working technical knowledge of PC operating systems including Windows 10, Windows 11 and Windows AD functionality

and Server version 2016 and newer

 Working technical knowledge of current network hardware, protocols and standards

 Ability to troubleshoot PC and network issues (Hands-on troubleshooting experience)

 Knowledge of applicable data privacy practices and laws

 Ability to conduct research into technical issues and products as required

 Strong written and oral communications skills

 Good interpersonal skills

 Analytical and problem-solving abilities

 Ability to effectively prioritize and execute tasks in a high-pressure environment

 Strong customer service orientation

 Self-motivated

EDUCATION

 College diploma or university degree in the field of computer science and/or 4 years equivalent work 

experience preferred

EXPERIENCE

• Hands-on experience in the IT field preferred

 Medical facility experience a plus

Minimum Qualifications:

EEOC Statement:

Ottumwa Regional Health Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

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