Outpatient Coordinator, Behavioral Health IOP

Facility Name: Northeastern Nevada Regional Hospital

Schedule: Full Time

Your experience matters

Lifepoint Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Outpatient Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Northeastern Nevada Regional Hospital is a 75-bed acute care hospital that offers exceptional care to Elko county and the surrounding areas of northeastern Nevada. We are recognized by the American College of Cardiology as an accredited Chest Pain Center and we believe that health care should be effective, safer, and more available to all people. We are committed to providing our patients with the highest quality, family-friendly care available.

How you'll contribute

An Outpatient Coordinator who excels in this role:

• Monitors and completes necessary audits for patient care tracking. Handles all aspects of the admission process.

• Supports in the completion of pre-admission paperwork as applicable.

• Supports in the tracking and collection of required assessments and surveys (such as BASIS-32/CABA and patient satisfaction surveys).

• Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use. Per the therapist dictation maintains the programming schedule.

• Supports with charge reconciliation and entering as required.

• Supports team with patient group assignments and coordination efforts.

• Provides impeccable customer service to patients, families, referral sources, and stakeholders.

• Supports with vital and UDS capture as needed.

• Completes DCAR reporting in a timely and accurate fashion.

• Supports in organizing and filing paperwork.

• Maintains staff schedules and ensures staffing for the program. Monitors and records attendance including tardiness and absences.

• Audits charts. Communicates with treatment team to ensure chart compliance.

• Interfaces with others to ensure completion of physician follow-ups from CPE.

• Manages Family Session Schedules as required by program.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

• Education: High school degree or equivalent preferred.

• Experience: Previous experience on an inpatient unit preferred. Must have experience with clerical duties.

• License: Valid driver's license preferred.

• Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.

• May be required to work flexible hours and overtime.

Connect with a Recruiter
Not ready to complete an application, or have questions? Please contact Tara by emailing [email protected].

EEOC Statement

"Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.