Patient Access Representative, Senior

Job Summary (PSR)

A Senior Patient Access Representative is responsible for coordinating the daily operations of the Patient Access Area. Provide new hire training and to assist staff with training as needed. In addition, responsible for knowing/doing all aspects of the Patient Access job duties. Responsible for the accurate registration of all patients seeking access to hospital services. Will also be responsible for answering and transferring calls to the appropriate departments. Assists in up front collections of time of service.

COMPANY DESCRIPTION

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

Essential Functions(PSR)

• Previous clerical, collections and credit experience; knowledge of healthcare accounts receivable billing and collections, experience with automated systems applications
• Minimum 4 years experience supporting hospital patient access staff. Experience with training staff and developing training curriculum material.
• Ability to work with multiple lines of leadership, excellent written and verbal communication skills, demonstrates understanding of health care as it relates
• Patient Access and Registration, ability to set priorities and multi-task, ability to maintain composure when faced with difficult situations, must be able to handle confidential situations with tact, ability to work with computers, electronic devices, telephones and fax machines.
  

Benefits - Wide range of benefits options!

• Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
• HSA
• 401(K) retirement plan contributions
• Generous Paid Time Off
• Accident & Critical Illness Insurance
• Prescription Assistance with OptumRx
• Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
• Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!

Minimum Education

• High school diploma or equivalent required

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran