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Allied Health
Health Support Center
Non-Clinical
Nursing Patient Support
Registered Nurse
Physicians & Providers

Patient Access Specialist - Float

Facility Twin County Regional Healthcare
Location Galax, VA
Career Area Administrative Support
Schedule Full Time
Workplace On-site
Job Shift Day
Date Posted 09/23/2025
Job ID #315801

Schedule: Day Shift. Variable shifts/Weekends Rotate.

Job Location Type: In person

Your experience matters

Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Specialist joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

This is a Float position that will cross train in different areas within Patient Access.

How you will contribute

A Patient Access Specialist who excels in this role:

Verify insurance benefits, eligibility, and obtain insurance authorizations when necessary.

Collect deposits, co-pays, and deductibles.

Educates patients and families regarding patient rights, advanced directives, and distributes patient guides.

Committed to demonstrating the following behaviors that show that the healthcare team at Twin County Regional Healthcare CARES about our patients/families/physicians and each other.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period. Tailored benefit options for part-time and PRN employees, and more.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development: Ongoing learning and career advancement opportunities.

What we are looking for:

High school diploma, GED or equivalent required. Associate's degree in Administrative Support Technology.

Business or Office Technology preferred.

Medical terminology experience recommended.

Proficient in use of software programs.

Excellent customer service and telephone skills are a must.

EEOC Statement

Twin County Regional Healthcare is an Equal Opportunity Employer. Twin County is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.