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Thank you for your interest in joining our team at Southern Tennessee Regional Health System. Our team members are the cornerstone of our mission of making communities healthier. Whether you’re an experienced professional or just beginning your career, Southern Tennessee Regional Health System has opportunities for you to utilize your skills and expertise.


Receptionist Phy Services PRN

Pulaski, Tennessee

Req ID 7415-3048 Post Date May. 09, 2024 CategoryAdministrative FacilitySouthern Tennessee Regional Health System - Pulaski
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Front office reception for Physician Office.

Essential Functions 

Greets patients and visitors in a prompt, courteous and helpful manner.
Enters patient information into the medical billing system.
Collects insurance information and runs verifications routinely.
Maintains appointment book and follows office scheduling procedures.
Answers telephone, screens call, takes messages, and provides information.
Coordinates lab work, reviews encounter forms, physician's report, ect.
Enters and maintains current patient information in the medical record (contact info, insurance, etc).
Type's correspondence as directed. Open, sort and deliver mail.
Maintains work area and lobby in neat and orderly manner.
Receives payments, including point of service, from patients and issues receipts (check-in and checkout)
Provides financial counseling to patients requiring hospital admission, surgical proc. &/or delinquent account balance.
Reconciles daily cash and balances cash drawer.
Posts charges and payments and maintains required records, reports and files as defined by the supervisor.
Daily balance and update charge and receipt summaries. Complete daily close process.
Prepares daily bank deposit.
Ensures office supply inventory is adequate and orders supplies when needed.
Timely processes invoices for payment
Assist in nursing duties as needed (referrals, precertification’s, scheduling tests, etc).
Reads and stays current on coding regulations & billing requirements as determined by RCG.
Participates in professional development activities.
The ability and willingness to follow established Standards of Performance
Performs related work as required.
Maintains strictest confidentiality.


Minimum Education
High School diploma or equivalent preferred
Technical school certification in office occupations is preferred.

Required Skills
Must possess significant interpersonal skills.
Must be able to read and communicate effectively in English.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Must possess skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
Must be able to work independently and within a team.
Must possess strong computer skills and can work with multiple computer systems.


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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