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Your next career move matters. We invite you to explore open positions at Southern Tennessee Regional Health System - Pulaski, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Receptionist PRN Physical Therapy

Pulaski, Tennessee

Req ID 7415-3227 Post Date Jan. 15, 2025 CategoryAdministrative FacilitySouthern Tennessee Regional Health System - Pulaski
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Registers patient information into Med Host and Redoc timely and accurately so that clinical diagnostic testing treatment is performed on the correct patient.
Reports to: Director of Therapy Services

Essential Functions 

Registers patient timely and accurately in Med Host and Redoc, corrects errors as needed.

Verifies insurance benefits and obtain pre-certs if needed, figures out of pocket amounts

Schedules initial evaluations and follow-up visits as well as outpatient MBS through central scheduling.

Collects and post upfront payments in HPS system.

Uses Relay Clearance and AHIQA as intended by LPNT.

Fills in for PBX nights and weekends when appropriate.

Gathers all documents needed to complete the financial and medical record and scans into HMS

Communicates with other departments as need to ensure excellence in patient care.

Ensures that all documentation is scanned in on Registered Accounts

Verifies that all orders have required components; diagnosis, test specified and physician credentialing.

Maintains an "A" QA rating AHIQA

Maintains and adequate level of clerical competence based on department specific skills checklist.

Organizational Expectations 

Actively participates in Foundation Safety Behavior Tools and Tactics such as Briefs, Debriefs, Huddles, Learning Board Activities, Executive Patient Safety Rounds and reporting of unanticipated or unintended patient events regardless of whether there is harm.

Provide effective mentoring
Be loyal to the absent
Always manage up
Consistent use of AIDET & 5 P's
Uphold the facilities Core Values:
Champion Patient Care
Do the Right Thing
Embrace Individuality
Act with Kindness
Make a Difference Together


Job Requirements 

Minimum Education
Certification from Technical School with an emphasis in Business and Office Administration preferred.
Previous office administration experienced preferred.

Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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