Recovery Coach

Recovery Coach (Peer Support Specialist)

Schedule: this is a PRN role that doesn't have a set number of hours it will work a week. It will most likely pick up weekend shifts.

Your experience matters

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Recovery Coach joining our team, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

A Recovery Coach who excels in this role with engage with clients in pre-recovery, during active inpatient or outpatient treatment and stepping through the continuum of care to enhance stability, durability, and quality of the recovery process. This includes engaging in face-to-face interactions regularly with meaningful conversations drawing on their own recovery experiences, and telephone and face-to-face interactions with families and other community supports. They serve as a role model, mentor, advocate, case manager, and motivator to recovering individuals and their families to promote long-term wellness. Additional responsibilities include:

• Assists with de-escalation when needed. Employs appropriate crisis intervention and de-escalation techniques as required and according to policy and procedure.
• Completes 15-minute checks, monitors for contraband, evaluates for change in condition, and provides line of sight or one on one care as directed.
• Interfaces with patients, families, community resources, and treatment team members and performs case management duties to link to care and completes discharge planning documentation. Identifies and engages with patients/families during program to identify barriers and encourage continued involvement throughout full continuum of care.
• Accompanies patients to off-unit activities, i.e., meals, outside breaks, off-unit visits, etc.
• Reports medical or psychiatric changes to the treatment team. Provides pertinent feedback to the interdisciplinary treatment team regarding patient response to treatment interventions that assists in the development and revision of the treatment plan.
• Maintains documentation on all patients enrolled in program and charts all communication with and about patient care in patient chart, per policy.
• Complies with the established policy and procedure requiring a safe, clean, and therapeutic environment.
• Encourages or assists patients to engage in treatment programming,
• Facilitates or co-facilitates psychoeducational and peer support groups effectively, using established guidelines and/or prepared and approved information.
• Maintains current knowledge of the program and protocol (policy and procedures) guidelines.
• Aids in orienting and precepting new staff members to their position. Trains staff on peer support specialist model as it applies to the Recovery Coach role at facility.
• Complies with hospital policy, OSHA, and CDC guidelines regarding the collection of various specimens.
• Employs principles of communication, interviewing techniques, problem-solving and crisis intervention when performing psychotherapeutic interventions based on plan of care.
  

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Financial & Career Growth: 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for
Applicants should have experience working with individuals with psychiatric/chemical dependency diagnoses. Additional requirements include:

• Education: High school diploma

• Experience: Minimum of 2 years in recovery from a substance use and/or mental health disorder

• License: Valid driver's license

• Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact. Peer Support Specialist Certification must be completed and obtained within one year from date of hire as Recovery Coach.

More about Memorial Medical Center

Memorial Medical Center is a 199-bed acute care hospital that has been offering exceptional care to the southern New Mexico community for over 75 years. We are proud to be accredited by the Joint Commission and recognized as a Stroke: 2025 Get With The Guidelines Gold Plus Award winner from the American Heart Association, baby-friendly hospital from the World Health Organization and UNICEF and to have the only accredited/certified cancer and radiation oncology programs in southern New Mexico.

EEOC Statement

Memorial Medical Center is an Equal Opportunity Employer. Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.