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Your next career move matters. We invite you to explore open positions at Rutherford Regional Health System, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Outpatient Services Team Lead

Rutherfordton, North Carolina

Req ID 7462-9625 Post Date Apr. 08, 2025 CategoryManagement and Supervisors FacilityRutherford Regional Health System
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Rutherford Regional Health System is a 143-bed acute care facility that offers a broad array of inpatient and outpatient care. Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs.  We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

Rutherford Regional Health System’s partnership with Duke LifePoint Healthcare is bringing the pieces together to transform healthcare in Rutherford County. Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the country’s leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier. These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers and patients to bring high quality, innovative healthcare services to communities. Duke LifePoint combines Duke’s unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.

Rutherford Regional Health System includes the following:  Rutherford Regional Medical Center, Rutherford Family Care, Rutherford East Family Care, Forest City Family Care, Chase Family Care, Polk Medical Specialties, Rutherford Orthopedics, Rutherford Urology, Rutherford Children's Care, Premier Women’s Care, The Mammography Place, and Rutherford Surgical Associates.

Primarily focused on outpatient/endoscopy patient throughput. Facilitates all areas of the Outpatient Department. Collaborates with the medical staff and other members of the health care team to provide quality patient care. Performs all activities in accordance with approved policies and guidelines. Supervises and delegates appropriate duties to ancillary personnel.

Essential Functions:

1. Primarily focused on outpatient throughput. Facilitates all areas of the Outpatient operation. High quality patient care. Efficient patient flow in and out of the department, and attainment of patient safety and quality of care.2. Serves as the team lead to ensure efficient operation of the department.3. Serves as a resource and mentor for staff in the clinical area.4. Assumes responsibility for decisions and actions in the lead clinical role5. Assures departmental checks are computed as assigned.6. Leads staff briefs/debriefs on a shift basis. Holds staff huddles as required/needed.7. Acts as a liaison between OP and other hospital departments8. Communicates effectively with staff, peers, internal and external customers9. Adjusts staffing to volumes10. Utilizes quality improvement as basis to improve departmental processes.11. Assists with thorough and complete orientation of all incoming personnel, utilizing the department orientation plan and ensuring all aspects of the orientation process are completed within a timely manner.12. Maintains readiness for regulatory surveys.13. Demonstrates clinical competence to practice within the departments scope of service.14. Communicates effectively with leadership, staff, peers, and physicians15. Completes additional responsibilities as assigned by Dept Director. EX. Staff schedule, audits, supply ordering.16. Other duties as assigned.


Minimum EducationAssociate’s Degree in Nursing requiredBachelor's Degree in Nursing preferred
Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Certifications:Basic Life Support (BLS)Advanced Cardiovascular Life Support (ACLS) within 3 months of hirePediatric Advanced Life Support (PALS) within 3 months of hireHandle with care within 3 months of hire
Licenses: Current RN license to practice in NC (NC licensure or multi-state (compact) license).
Minimum Work Experience1-3 years, Recent acute care experience within past 3 years preferred.

Benefits - Wide range of benefits options!

Here at Rutherford Regional, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.

  • HSA
  • 401(K) retirement plan contributions
  • Generous Paid Time Off
  • Accident & Critical Illness Insurance
  • Prescription Assistance with OptumRx
  • Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
  • Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
  • Free travel and entertainment discount program to ensure you enjoy your time away from work.

 Why join our team?

We are dedicated to providing patients with a full range of services to meet their healthcare needs, and we believe our employees are our most valuable assets in accomplishing this goal. Rutherford Regional is growing its team of dedicated health care professionals. If you are looking to start a career that cares, are passionate about changing lives, and ready to work in a supportive environment in a close-knit community, apply today!


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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