Scheduler

Scheduler 

Your experience matters 

Highpoint Health-Sumner with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

A Scheduler who excels in this role:

• Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.

• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.

• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.

• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.

• Obtains physician's orders and authorization/pre-certification. 

• Enters outpatient procedures in the Order Entry System.

• Ensures consistency between scheduling module and admissions module, for patients being admitted for services.

• Performs other duties as assigned

Why join us 
We believe that investing in our employees is the first step to providing excellent patient
care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for 

The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment.   Additional requirements include:

• High school diploma or three years of directly related experience may be substituted for the required education.

• Prior scheduling experience in a healthcare environment is strongly preferred.

• Medical terminology, billing and/or collection experience is preferred.

• Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.

• Ability to prioritize work based upon patient/department needs. 

• Strong organizational and time management skills is preferred. 

EEOC Statement

"Highpoint Health-Sumner with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health-Sumner with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."