Senior Technician, Health Information Management

Your experience matters  

Los Alamos Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Representative in our Emergency Department, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute  

Assists physicians and other medical personnel in achieving timely, accurate, and complete documentation practices. 

Essential Functions

• Analyzes the medical record for chart completion deficiencies, in accordance with regulatory requirements and medical staff rules and regulations.
• Ensures any deficiencies are assigned to the appropriate medical staff member and data is entered for tracking, monitoring, and billing purposes. 
• Reviews documentation and updates or clears the deficiencies as appropriate. Performs audits for quality when requested. 

Responsible for answering telephone calls and assisting visitors (including by not limited to physicians, patients, and their family members), while maintaining confidentiality. 

Senior HIM Tech - Additional Tasks

1. Unbilled Report - Investigation and removal of accounts from report.
2. Medhost Access/Deactivation - Employee access and termination.
3. Training and Education - New employee training and education.
4. Policies & Procedures - Policy and procedure accuracy verification, suggestion of new policies.
5. Productivity - Monitoring and reporting.
6. Notary - Perform notary duties as back-up. This would require obtaining certification that LAMC agreed to pay for.
7. ED Facesheets - Provide ED facesheets to LAEMA
8. Basic Guidance to Team - Serve as a primary source of contact for team members when support or guidance is needed. 

Reports to: Director of HIM

FLSA: Non-exempt

Minimum Qualifications

Education:

• High School diploma/GED preferred. 

Skills: 

• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision in a fast-paced environment. Must be able to work in a stressful environment and take appropriate action.  
• Must have basic computer literacy/skills, ability to scan, and strong organization skills.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities.  

More about Los Alamos Medical Center

At Los Alamos Medical Center, we work hard to provide high quality care that's continuously recognized for excellence. In the past year, we have earned numerous recognitions that show how we're both a great place for care and a great place to work!  We have achieved an 'A' for our Leapfrog grade, have acquired Lifepoint Health NQP accreditation, Newsweek has named us a Top Hospital in New Mexico, and have been honored for our Lifepoint Health Diversity Program.  We are proud of our work and patient care.  

EEOC Statement 

Los Alamos Medical Center is an Equal Opportunity Employer. Los Alamos Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment
 

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.