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Manager - Medical Staff Services

Sylva, North Carolina

Req ID 7463-12917 Post Date Mar. 27, 2025 CategoryManagement and Supervisors FacilityHarris Regional Hospital
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Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Harris Regional Hospital is an 86-bed acute care facility, including orthopedics, cardiology, general surgery, women’s care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care. 

Where We Are:
Located in western North Carolina, picturesque Sylva offers local restaurants, stores, & breweries with convenient access to Asheville & the Blue Ridge Parkway. The landscape is highlighted by waterfalls, rocky peaks and the Great Smoky Mountains National Park, providing opportunities for whitewater rafting, hiking, and biking throughout the region. Sylva is home to Southwestern Community College and Western Carolina University, a mid-size four-year public college offering both undergraduate and graduate programs, located 5 miles away in Cullowhee. Both Asheville, NC, and Gatlinburg, TN, are just 50 miles away and Atlanta, GA is 150 miles from Sylva.

Why Choose Us:
·    Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
·    Competitive Paid Time Off / Extended Illness Bank package for full-time employees
·    Employee Assistance Program – mental, physical, and financial wellness assistance
·    Tuition Reimbursement/Assistance for qualified applicants
·    Opportunities for education and training through partnership with Duke LifePoint Healthcare
·    And much more…

JOB SUMMARY
Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives.

ESSENTIAL FUNCTIONS
Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.

Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.

Creates and fosters an environment that encourages professional growth.

Ensures department stays focused on their important role in the continuum of care.

Processes applications of physicians and mid-levels per joint commission standards using primary source verification methodology. Including, sending out reappointment applications and processes in the appropriate time periods allowed in the Medical Staff Bylaws for currently licensed providers.

Maintains delineation of privileges for each specialty, facilitates revisions and approvals.

Assists with maintaining Credentials files of providers to include expirations of licensure, DEA, malpractice on a daily basis and updates in database and file in the Credentials Files and facilitates orientation of newly credentialed providers including mandatory requirements for education.

Assists with maintaining Caregiver Master in Paragon and entering all credentialed providers in the system.

For outside providers, maintains a doctor dictionary, verifies licensure, sanctions and enters appropriate functions according to requirements.

Develop departmental strategy in collaboration with leadership and other Medical Staff Services employees.

Serves as Chapter leader for the Medical Staff Chapter for Joint Commission/Accreditation, and serves as Facility Compliance Advisor for Corporate Compliance program and performs required quarterly audits.

Serves as support for Medical Staff board management, including taking minutes, maintaining bylaws, facilitating updates, and facilitating Credentials Committee monthly.

For Focused Professional Practice Evaluation (FPPE), maintains a schedule when FPPE is to be performed on newly credentialed providers and ensures completion of all documents/records and facilitates the review of these records by medical staff.

For Ongoing Professional Practice Evaluation (OPPE), sends out peer evaluations for low volume providers from credentialing system and assimilates approval sheet for OPPEs and assists with other data collection as needed to meet regulatory requirements related to the ongoing evaluation of the competency of practitioners.

May assist with completing requests from other hospitals, state licensing boards, and certifying boards for affiliation verification of credentialed providers.

Processes requests from providers for new technology and new/updated privileges. Assists with maintaining provider privileges on the shared drive and intranet so staff can access privileges.

Collects data, assists with analysis, communicates information and prepare reports as needed related to Medical Staff quality.

Assists with maintaining Medicare Attestation statements and coordinates obtaining certificates of insurance for new providers.

Performance review includes recognition of active participation in briefs, debriefs, huddles, learning boards, and executive patient safety rounds.


JOB REQUIREMENTS

Minimum Education:  Bachelor’s degree required

Certifications: National Certification in Specialty preferred

Minimum Work Experience: Hospital or medical office is preferred. Experience with credentialing and Quality metrics, data collection is preferred.

EEOC Statement
“Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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