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Thank you for your interest in joining our team at Southern Tennessee Regional Health System. Our team members are the cornerstone of our mission of making communities healthier. Whether you’re an experienced professional or just beginning your career, Southern Tennessee Regional Health System has opportunities for you to utilize your skills and expertise.

Lead Office Coord-Rehab FT

Winchester, Tennessee

Req ID 7448-7072 Post Date Apr. 01, 2024 CategoryRehab FacilitySouthern Tennessee Regional Health System - Winchester

Southern Tennessee Regional Health System has an opportunity for you to join our team.

A Joint Commission accredited hospital, Sothern Tennessee Regional Health System serves the patients of south-central Tennessee with two locations (Winchester and Sewanee).  Situated at the foot of Sewanee Mountain, in southern Middle Tennessee, the city of Winchester offers the best in small-town living while offering quick access to other major cities such as Chattanooga, Nashville, and Huntsville.  Winchester has a host of top-rated schools, both public and private.  Its economy is strong and steadily growing thanks to major employers such as Nissan and Arnold Engineering.  Noted as a great place for outdoor recreation, Winchester’s beautiful Tims Ford Lake offers visitors an opportunity for year-round fishing, hiking, and camping.  If golfing is more your style, you can enjoy The Bear Trace at Times Ford.  This 6,790-yard golf course designed by The Golden Bear, Mr. Jack Nicklaus, has been named as one of the “Top Ten Places You Can Play” by Golf Magazine.  And just down the road from Winchester, you’ll find Lynchburg, TN.  Home to another favorite tourist destination, the nation’s oldest registered distillery, Jack Daniels.



Performs receptionist, registration, and clerical duties associated with direct and scheduled patient

Minimum Education
High school diploma or equivalent or post secondary education diploma
Associate’s degree Preferred
• Perform other duties as assigned.
• Attends and participates in staff meetings, in-service, projects and committees as assigned.
• Adheres to and supports policies and procedures of the STRHS.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedule as directed.
• Maintains a neat and professional appearance in compliance to the existing dress code.

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the
registration system with timeliness and accuracy.

Distributes and explains forms, documents, and educational handouts to patients or family members.

Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.

Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel
regarding admission to exchange necessary information and determine placement.

Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.

Assists Director in ensuring schedules for all three locations are running efficiently.

Ensure coverage of office staff at all three locations, as as coordination of clinical staff schedules.

Order office supplies and linens for all three locations.

Report daily volume numbers of all 3 clinics to Director for staffing matrix.
Manage cancellations/no-show rates through patient outreach via phone notifications/follow-up and rescheduling patients.
Scheduling of new patient evaluation appointments in collaboration with the therapist.
Assist therapists in auditing charts upon discharge.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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