Administrative Assistant

Your experience matters 

At Mercy Rehabilitation Hospital Northwest Arkansas, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll contribute 

Provides administrative support to the CEO and Administrative team (as needed) for general office duties.  Responsible for credentialing and physician files.

Essential Functions

• Manages routine operations and special projects for the hospital as assigned.
• Handles all correspondence for the leadership team.
• Assists CEO in all assigned administrative duties.
• Provides clerical support and completes special projects for the Medical Director, Committee Chairs and Medical Staff.
• Maintains and secures files for Medical Staff Credentials.
• Has lead responsibility for acquisitions of all information required in the process of credentialing an applicant physician as needed.
• Makes sure a physician's credential file is complete prior to presentation to the Credentials Committee or Medical Staff Executive Committee as needed.
• Maintains confidentiality and confidential information.
• Records, transcribes, and types memos and/or minutes relevant to meetings and committees.
• Keeps calendar and schedules meetings as assigned.
• Types and distributes any necessary letters, memos, and statistical reports.
• Coordinates the flow of information.
• Answers the telephone, screens calls, and refers to individuals appropriately. 
• Maintains and promotes positive image of the facility.
• Consistently demonstrates the ability to organize tasks in order of priority.
• Consistently performs job duties in an independent manner with minimal direct supervision.
• Other duties as assigned. 

What we offer 

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: 

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts  
• Competitive paid time off 
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage 
• Tuition reimbursement, loan assistance, and 401(k) matching  
• Employee assistance program including mental, physical, and financial wellness 
• Professional development and growth opportunities

Qualifications and requirements 

• Education: High school diploma or equivalent required; College level education preferred.
• Experience: Minimum of 2 years of experience in healthcare setting preferred.
• Must have experience in handling confidential information. 
• Extensive knowledge of office administrative duties. 
• Excellent computer and communication skills. 
• Ability to work harmoniously with other personnel. 
• Ability to deal tactfully with patients, hospital staff and the general public.

About Us
Mercy Rehabilitation Hospital Northwest Arkansas is a 36-bed hospital located in Rogers, Arkansas, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

Mercy Rehabilitation Hospital Northwest Arkansas is an Equal Opportunity Employer.  Mercy Rehabilitation Hospital Northwest Arkansas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.