Admissions and Patient Access Supervisor

Your experience matters 

At Southern TN Regional Health System- Lawrenceburg we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

 What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:  

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off 

Employee Assistance Program - mental, physical, and financial wellness assistance

Tuition Reimbursement/Assistance for qualified applicants

And much more...

Job Summary
 Admissions and Patient Access Supervisor
Supervises daily staff activities for an assigned area or function.

Essential Functions: 

To perform this job, an individual must perform each essential function satisfacto-rily with or without a reasonable accommodation. 

Determines, coordinates and supervises daily staffing assignments and levels.

Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with
performance evaluations and disciplinary actions.

Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff com-pliance with departmental and organizational policies, procedures, and protocols.

Performs staff responsibilities as needed to fulfill required service levels.

Leads the handling and resolution of complex issues and complaints.

Regular and reliable attendance.

Perform other duties as assigned.

Additional Information:

Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.

Access to and/or works with sensitive and/or confidential information.

Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

SUPERVISORY RESPONSIBILITIES: 
Lead the work of others who perform essentially the same work. May set priorities, schedule and review work, but have no responsibility to hire, terminate, review performance and/or make pay decisions.

Education:  Associate's Degree in related field preferred
Applicable work experience may be used in lieu of education

EEOC Statement:

Southern TN Regional Health System- Lawrenceburg is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.