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Director Continuous Improvement & Standardization - HYBRID

Brentwood, Tennessee

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Success within a company doesn’t just happen. It requires committed teams of talented people who understand and embrace an organization’s goals and work together at the highest level to achieve them. As a member of the Health Support Center (HSC) team, you’ll work collaboratively with a great group of people to serve Lifepoint’s diversified healthcare delivery network of hospitals and care sites across the nation. We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who share in our commitment to our mission: Making communities healthier.

  • Job Type: Full-time
  • Remote: No
  • Glassdoor Reviews and Company Rating

Success Profile

What do you need to be successful at Lifepoint Health? Here are the top traits we’re looking for:

  • Analytical
  • Compassionate
  • Problem-solver
  • Collaborative
  • Goal-oriented
  • Thoughtful

“I have been with Lifepoint for 3 years and have been fortunate to grow within this great company. I feel valued, I work with amazing colleagues, and I enjoy coming to work every day!”

MikeManager, HITS Information Security
mike

Benefits

  • Competitive pay

    We offer competitive pay for all employees based on the market, role, skill set and experience.

  • Growth opportunities and succession planning

    Our succession planning initiatives identify an internal bench of top talent and offer development opportunities to prepare them to fill crucial roles in the organization as they become available.

  • Insurance (for eligible employees)

    We’re committed to you and your family feeling supported and secure – our benefits include medical, eye, prescription, life insurance, and more.

  • Collaborative work environment

    We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who work together to advance our mission – making communities healthier.

  • Paid time off (for eligible employees)

    At Lifepoint, we believe in a strong work-life balance and offer competitive paid time off.

  • Employee Assistance Program (EAP)

    As a Lifepoint employee, you and your family will have access to counseling and relationship support, legal services, financial services and more.

Director Continuous Improvement & Standardization - HYBRID

Brentwood, Tennessee

Job ID 7410-7811 Date posted 11/26/2024
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Director, Continuous Improvement & Standardization

 Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you’ll do:

The Director, Continuous Improvement and Standardization, is responsible for developing, planning, and executing strategies that result in the elimination of waste, the improvement of customer satisfaction, and the increase in value to operations.  

Responsibilities:

  • Responsible for the identification of continuous improvement opportunities across the Lifepoint Business Service Finance workstreams and managing the activities of the Continuous Improvement team to execute on these initiatives to drive lean transformation strategies
  • Cultivate an environment of continuous improvement within the LBS organization by interfacing with CI leaders of other workstreams to share initiatives, opportunities, and collaborate on implementation strategies
  • Advise LBS FIN leaders on how lean metrics can be used to provide support to process owners in linking projects to strategic operational objectives
  • Work with teams of the various workstreams to develop Lean roadmaps to monitor the realization of strategic lean initiatives
  • Ensure successful definition and execution of large, cross-functional improvement initiatives tied to annual strategic priorities
  • Identify best practices from within LBS Finance and from other workstreams to serve as a channel for best practice sharing and adoption across business units
  • Manage and facilitate continuous improvement projects and kaizen events to improve productivity and accelerate growth
  • Challenge organizational leaders when necessary to create an action-based culture of continuous improvement and increase CI and Lean-oriented thinking throughout the organization
  • Work with the finance department to evaluate project savings estimates, validate reported CI benefits, and ensure accurate accounting of CI productivity
  •      Maintain regular and reliable attendance.
  •      Perform other duties as assigned.

Additional Information:

  • Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
  •  Access to and/or works with sensitive and/or confidential information.
  •  Exhibit a [comprehensive] understanding of healthcare regulatory and compliance (e.g., HIPAA).  Skilled in the application of policies and procedures.  Knowledge of Business Office Standards and Recommended Practices.

Supervisory Responsibilities:

Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.


What you’ll need:

Education: Bachelors Degree required, preferably in the areas of Accounting, Finance, Business administration, process management, operations, industrial engineering, or engineering management.

 Experience: 3-7+ years of Experience in process optimization, operations, or business management

  •  In depth of process improvement experience in manufacturing and/or supply chain, including several years of experience leading and executing process improvement projects using Lean and Six Sigma and other continuous improvement principles.
  • Additionally, this role requires hands-on knowledge of manufacturing, warehouse, logistics, distribution, or engineering as well as experience as a Lean transformation leader with a broad cross-functional background, with green belt (Preferred)
  • Experience with Oracle Cloud - Fusion Preferred

Certifications: Certified Public Accountant (CPA) designation preferred

Skills and Abilities:

 Mathematical Skills

  • Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
  • Statistical Mathematical Skills -- Ability to work with mathematical and algebraic concepts such as probability, statistical inference, and forecasting. Ability to apply and analyze concepts such as fractions, percentages, ratios, and proportions to practical situations.

 Computer Skills

  • Moderate Computers Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.

 Communication

  • Complex Communication Skills -- Frequently communicates complex information and interacts with management. Can present, resolve and address delicate situations. Can motivate and persuade others.

 Decision Making

  •  Department Specific Impact -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.

 Nature of Problems

  • Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents and practices.

 Independent Judgement

  •  Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.

 Planning/Organization

  • Project Management -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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