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Director, Hospital Support Services

Brentwood, Tennessee

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Success within a company doesn’t just happen. It requires committed teams of talented people who understand and embrace an organization’s goals and work together at the highest level to achieve them. As a member of the Health Support Center (HSC) team, you’ll work collaboratively with a great group of people to serve Lifepoint’s diversified healthcare delivery network of hospitals and care sites across the nation. We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who share in our commitment to our mission: Making communities healthier.

  • Job Type: Full-time
  • Remote: No
  • Glassdoor Reviews and Company Rating

Success Profile

What do you need to be successful at Lifepoint Health? Here are the top traits we’re looking for:

  • Analytical
  • Compassionate
  • Problem-solver
  • Collaborative
  • Goal-oriented
  • Thoughtful

“I have been with Lifepoint for 3 years and have been fortunate to grow within this great company. I feel valued, I work with amazing colleagues, and I enjoy coming to work every day!”

MikeManager, HITS Information Security
mike

Benefits

  • Competitive pay

    We offer competitive pay for all employees based on the market, role, skill set and experience.

  • Growth opportunities and succession planning

    Our succession planning initiatives identify an internal bench of top talent and offer development opportunities to prepare them to fill crucial roles in the organization as they become available.

  • Insurance (for eligible employees)

    We’re committed to you and your family feeling supported and secure – our benefits include medical, eye, prescription, life insurance, and more.

  • Collaborative work environment

    We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who work together to advance our mission – making communities healthier.

  • Paid time off (for eligible employees)

    At Lifepoint, we believe in a strong work-life balance and offer competitive paid time off.

  • Employee Assistance Program (EAP)

    As a Lifepoint employee, you and your family will have access to counseling and relationship support, legal services, financial services and more.

Director, Hospital Support Services

Brentwood, Tennessee

Job ID 7410-7610 Date posted 08/20/2024
Apply:

Director, Hospital Support Services

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

 

What you’ll do:

As a Director, Hospital Support Services, you will oversee and manage the Environmental Services, Food and Nutrition, and Laundry & Linen functions across the enterprise. They optimize and manage operations in collaboration with site-level leadership, establish and uphold quality standards and company-wide leading practices, and maintain compliance with regulations. Additionally, they provide subject matter expertise for sourcing decisions and third-party vendor management, engage with stakeholders and operational leadership, and drive enterprise-wide adoption and compliance to policies

Responsibilities:

·         Manage operations across in-scope functional areas, including financials, workforce / staffing, service levels, quality, reporting and KPIs

·         Develop and implement leading practices, strategic plans, policies, and improvement initiatives

·         Optimize cost and operations through utilization management, waste reduction, process standardization, etc.

·         Maintain relationships with vendors, suppliers, and contractors, seeking opportunities for continuous improvement and mutual success

·         Provide leadership and guidance to site leads, department managers, and front-line staff, fostering a collaborative cross-functional team environment

·         Engage with local owners and stakeholders to capture their inputs and ensure their needs are considered in enterprise-level decisions, including sourcing strategy and operational changes

·         Collaborate with other departments to optimize patient experience and outcomes

·         Performs other duties as assigned.

·         Regular and reliable attendance.


What you’ll need:

EDUCATION:

Bachelor’s degree in Healthcare Administration, Business Administration, or related field 

EXPERIENCE:

·         Minimum of 5-7 years of experience in healthcare support services management or hospital operations

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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