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Director, Liability Claims

Brentwood, Tennessee

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Success within a company doesn’t just happen. It requires committed teams of talented people who understand and embrace an organization’s goals and work together at the highest level to achieve them. As a member of the Health Support Center (HSC) team, you’ll work collaboratively with a great group of people to serve Lifepoint’s diversified healthcare delivery network of hospitals and care sites across the nation. We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who share in our commitment to our mission: Making communities healthier.

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Success Profile

What do you need to be successful at Lifepoint Health? Here are the top traits we’re looking for:

  • Analytical
  • Compassionate
  • Problem-solver
  • Collaborative
  • Goal-oriented
  • Thoughtful

“I have been with Lifepoint for 3 years and have been fortunate to grow within this great company. I feel valued, I work with amazing colleagues, and I enjoy coming to work every day!”

MikeManager, HITS Information Security
mike

Benefits

  • Competitive pay

    We offer competitive pay for all employees based on the market, role, skill set and experience.

  • Growth opportunities and succession planning

    Our succession planning initiatives identify an internal bench of top talent and offer development opportunities to prepare them to fill crucial roles in the organization as they become available.

  • Insurance (for eligible employees)

    We’re committed to you and your family feeling supported and secure – our benefits include medical, eye, prescription, life insurance, and more.

  • Collaborative work environment

    We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who work together to advance our mission – making communities healthier.

  • Paid time off (for eligible employees)

    At Lifepoint, we believe in a strong work-life balance and offer competitive paid time off.

  • Employee Assistance Program (EAP)

    As a Lifepoint employee, you and your family will have access to counseling and relationship support, legal services, financial services and more.

Director, Liability Claims

Brentwood, Tennessee

Job ID 301495 Date posted 04/08/2025
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POSITION SUMMARY:

The Director, Liability Claims is responsible for providing oversight during investigating, as well as directing, over-seeing, managing, and resolving liability exposures of owed facilities and employed physicians.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. 

Responsible for the investigation, evaluation, and resolution of medical professional and general liability claims for assigned Hospitals. 

Perform duties to include, but not limited to, assignment of defense counsel, manage the litigation process, negotiate settlements and attend mediations and trials.

Investigate incidents, claims, and exposures of hospitals and employed physicians. 

Manage and provide oversight to the Manager, Liability Claims during the litigation process.

Evaluate financial exposure, setting financial reserves and reporting upstream when exposures exceed personal authority.

Evaluate Company's exposure, set appropriate reserves, and communicate to Senior Director, Liability Claims.

Maintain a current diary system to review progress of claims and litigation and update file status as the claim matures keeping in mind a plan for resolution. 

Direct Risk Managers and/or defense counsel in claims and litigation as they develop. 

Attend Mediations and Trials, providing supporting documentation if needed, representing the Company.

Negotiate and extend settlement authority and resolve claims and suits of up to $200K, both formally in mediations and informally in direct negotiations.

Review outside counsel's work product and fees and communicate to any involved parties. 

Regular and reliable attendance.

Perform other duties as assigned.

Additional Information: 

Serve both internal co-workers and external customers, clients, patients, contractors, and vendors. 

Access to and/or works with sensitive and/or confidential information.

Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the ap-plication of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education: Bachelor's Degree

Experience: Minimum of 7 years with 3 years related risk specific experience.

Certifications: N/A

Licenses: N/A

Skills and Abilities:

Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. 

Complex Communication -- Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motive and persuade others. 

Varied Business Problems --Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent, and practices. 

Department Specific -- Decisions impact the management and operations within a department. May contribute to business, and operational decisions that affect the department.

Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. 

Project Planning / Organization -- Handle multiple projects simultaneously including task delegation, project over-sight, and resource allocation.

PHYSICAL AND MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: 

Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.

Noise level in the work environment is typical for an office environment.

Minimum overnight travel (up to 25%) by land and/or air.

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  • Legal, Quality, Compliance, Brentwood, Tennessee, United StatesRemove