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Senior Analyst, ITS Education and Awareness - Remote

Brentwood, Tennessee

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Success within a company doesn’t just happen. It requires committed teams of talented people who understand and embrace an organization’s goals and work together at the highest level to achieve them. As a member of the Health Support Center (HSC) team, you’ll work collaboratively with a great group of people to serve Lifepoint’s diversified healthcare delivery network of hospitals and care sites across the nation. We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who share in our commitment to our mission: Making communities healthier.

  • Job Type: Full-time
  • Remote: Yes
  • Glassdoor Reviews and Company Rating

Success Profile

What do you need to be successful at Lifepoint Health? Here are the top traits we’re looking for:

  • Analytical
  • Compassionate
  • Problem-solver
  • Collaborative
  • Goal-oriented
  • Thoughtful

“I have been with Lifepoint for 3 years and have been fortunate to grow within this great company. I feel valued, I work with amazing colleagues, and I enjoy coming to work every day!”

MikeManager, HITS Information Security
mike

Benefits

  • Competitive pay

    We offer competitive pay for all employees based on the market, role, skill set and experience.

  • Growth opportunities and succession planning

    Our succession planning initiatives identify an internal bench of top talent and offer development opportunities to prepare them to fill crucial roles in the organization as they become available.

  • Insurance (for eligible employees)

    We’re committed to you and your family feeling supported and secure – our benefits include medical, eye, prescription, life insurance, and more.

  • Collaborative work environment

    We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who work together to advance our mission – making communities healthier.

  • Paid time off (for eligible employees)

    At Lifepoint, we believe in a strong work-life balance and offer competitive paid time off.

  • Employee Assistance Program (EAP)

    As a Lifepoint employee, you and your family will have access to counseling and relationship support, legal services, financial services and more.

Senior Analyst, ITS Education and Awareness - Remote

Brentwood, Tennessee

Job ID 7410-7566 Date posted 07/26/2024
Apply:

Senior Analyst, ITS Education and Awareness

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you’ll do:

As a Sr. Analyst, ITS Education and Awareness, you will play a key role in administering the company’s cybersecurity awareness and education program by performing a variety of tasks designed to train and bring cyber security service management awareness to the organization’s workforce members. This position involves performing a range of tasks aimed at training the organization's workforce on cybersecurity and service management practices. Responsibilities include verifying the accuracy and accessibility of support materials, assisting in the creation and maintenance of local and online content, supporting digital awareness campaigns, collaborating with other locations to track course completion by workforce members, and contributing to the overall management of the Information Security, Patient Privacy, and Service Management Awareness and Knowledge Management program.

Responsibilities:

  • Evaluate and update program regularly to ensure continuous improvement and ongoing effectiveness
  • Develop training and educational materials for workforce members, including visual aids, multimedia tools, handouts, digital signage, etc.
  • Facilitate in-person and online trainings as necessary
  • Collect, analyze, report, and improve metrics for cybersecurity awareness program measurement (monthly dashboard, metrics for audits, ad hoc metrics requests, annual report, etc.)
  • Manage the company’s monthly phishing awareness program which includes, but is not limited to; creating phishing simulations, reporting results, assigning vitality training, and ensuring training completion.
  • Ensure the company’s annual cybersecurity compliance training is completed by all workforce
    members.
  • Create quarterly digital signage, computer wallpaper, and / or flyers focused on cybersecurity themes.
  • Update and maintain the Information Security SharePoint site, libraries, and awareness content.
  • Research, write, and create online computer-based trainings (CBLs)
  • Proof, edit, and update company’s cybersecurity policies and standards
  • Evaluate current training programs and instructor training methods to identify weaknesses or shortcomings and provide recommendations for improvement
  • Develop procedures for evaluating and testing staff on cybersecurity concepts
  • Discuss training needs, goals, and gaps with management on a monthly, quarterly, or yearly basis to establish training needs based on changes to the cybersecurity landscape
  • Write technical cybersecurity briefs and alerts for active security threats.
  • Create monthly cybersecurity newsletters focused on cybersecurity related themes.
  • Update legacy training content to comply with new company digital formats and guidelines.
  • Design, create, and administer training programs with little or no supervision.
  • Develop and maintain a comprehensive how-to document library for the company’s service management platform to assist employees in understanding and effectively using the platform.
  • Design and create monthly awareness newsletters focused on platform updates, best practices, and features related to the company’s service management platform.


What you’ll need:

EDUCATION: Bachelor's Degree in Marketing, Business Communications, Instructional Design, Social Science, or related field
EXPERIENCE: 5+ years of training and development experience

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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  • Information Technology, Brentwood, Tennessee, United StatesRemove