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Vice President, Quality Operations

Brentwood, Tennessee

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Success within a company doesn’t just happen. It requires committed teams of talented people who understand and embrace an organization’s goals and work together at the highest level to achieve them. As a member of the Health Support Center (HSC) team, you’ll work collaboratively with a great group of people to serve Lifepoint’s diversified healthcare delivery network of hospitals and care sites across the nation. We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who share in our commitment to our mission: Making communities healthier.

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Success Profile

What do you need to be successful at Lifepoint Health? Here are the top traits we’re looking for:

  • Analytical
  • Compassionate
  • Problem-solver
  • Collaborative
  • Goal-oriented
  • Thoughtful

“I have been with Lifepoint for 3 years and have been fortunate to grow within this great company. I feel valued, I work with amazing colleagues, and I enjoy coming to work every day!”

MikeManager, HITS Information Security
mike

Benefits

  • Competitive pay

    We offer competitive pay for all employees based on the market, role, skill set and experience.

  • Growth opportunities and succession planning

    Our succession planning initiatives identify an internal bench of top talent and offer development opportunities to prepare them to fill crucial roles in the organization as they become available.

  • Insurance (for eligible employees)

    We’re committed to you and your family feeling supported and secure – our benefits include medical, eye, prescription, life insurance, and more.

  • Collaborative work environment

    We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who work together to advance our mission – making communities healthier.

  • Paid time off (for eligible employees)

    At Lifepoint, we believe in a strong work-life balance and offer competitive paid time off.

  • Employee Assistance Program (EAP)

    As a Lifepoint employee, you and your family will have access to counseling and relationship support, legal services, financial services and more.

Vice President, Quality Operations

Brentwood, Tennessee

Job ID 302987 Date posted 05/12/2025
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Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network.Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States.As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you’ll do:

As a Vice President of Behavior Health Quality, you will be responsible for the overall direction, leadership and operational management of the quality and safety programs across freestanding and Distinct Part Unit (DPU) Behavior Health assets. The VP of Behavior Health Quality is instrumental in defining and implementing the organization’s vision and strategy for excellence in clinical quality, value, and patient safety. The VP of Behavior Health Quality is accountable for understanding, coordinating, and measuring performance of internal and external quality and safety requirements. 

 The VP of Behavior Health Quality, along with other Lifepoint Leaders, shapes and executes strategies that lead to unparalleled quality and patient safety, strategies that promote a High Reliability Organization. This role is key to shaping and embedding safe and reliable processes into the healthcare delivery system, strengthening the culture of safety and promoting continuous learning.

Responsibilities:

  • Directs and implements evidence-based programs, and activities that realize continuous improvement in clinical quality and patient safety.
  • Serves as a change agent to strengthen a culture of quality, safety, and value throughout the organization, building a multidisciplinary approach to quality and safety. Ability to connect and build relationships to accomplish quality and safety goals. 
  • Establishes a 3–5-year strategic plan for exceptional quality, safety and service excellence that aligns with the existing principles of the National Quality Program, defining clear goals and metrics that enhance and sustain high reliable performance in quality and safety. 
  • Propel improvements in measures of quality, safety, and value, enabling stronger performance through improvements, and benchmarking performance against other integrated health care delivery systems. Working directly with quality contracting to align successful measures with both payors and quality outcomes at state and commercial level. 
  • Works closely with Risk Management and Patient Safety Managers to guide and ensure the timely completion of Root cause analyses, development of corrective action plans and the implementation, tracking, and measurement of identified performance indicators. Holds direct accountability for oversight of relevant reports and decision analysis. This should be inclusive of direct correlation with the Patient Safety Organization for use of safe tables and safety alerts to share findings/learnings identified.
  • Leads the design, development and deployment of education, training for High Reliability, including all aspects of a culture of safety (just culture, learning culture, reporting culture) leadership engagement, and robust process improvement. Works closely with Operations to develop business plans and structure to align with organizational priorities.  Develop and deploy resources that enable the ability to share data effectively at all levels of the organization; unit level to board room.
  • Partner and collaborate with key Behavior Health and Lifepoint leaders to include but not limited to VP of Nursing and Clinical Operations.

What you’ll need:

  • Education: Master’s degree in healthcare, Nursing or Business
  • Experience: 5+ years’ progressive leadership experience. 10 years’ experience leading Behavior Health quality programs within a large complex integrated healthcare network. 
  • Certifications: Certification in CPHQ/ CPPS preferred; Lean/Six Sigma experience preferred
  • Licenses: Licensed as appropriate in the State of practice
  • Travel:Moderate overnight travel (up to 30%) by land and/or air

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits:We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.

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  • Legal, Quality, Compliance, Brentwood, Tennessee, United StatesRemove