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Your next career move matters. We invite you to explore open positions at Swain Community Hospital, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Rehab Services Supervisor - Swain

Bryson City, North Carolina

Req ID 7463-12815 Post Date Feb. 26, 2025 CategoryManagement and Supervisors FacilitySwain Community Hospital
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Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service, and compassion making us stand out as the place for visitors, seasonal residents, and lifelong community members to receive outstanding healthcare. The hospital, along with an outpatient physician practice, offers primary and inpatient care, as well as emergency, laboratory, imaging, rehabilitation, urology, cardiopulmonary, geriatric outpatient, pediatric and gastroenterology services, and a pain clinic.

Where We Are:
Welcome to the Gateway to the Great Smoky Mountains National Park! Bryson City is a peaceful, mountain town with so much to do and see but easily accessible to urban areas such as Asheville, Knoxville, and Atlanta within driving distance. From watersports to railroad excursions to hiking and horseback riding, the outdoor lover will always find something to do. If you’re a little more indoorsy, experience our unique shops and wonderful dining options.

Why Choose Us:
·    Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
·    Competitive Paid Time Off / Extended Illness Bank package for full-time employees
·    Employee Assistance Program – mental, physical, and financial wellness assistance
·    Tuition Reimbursement/Assistance for qualified applicants
·    Opportunities for education and training through partnership with Duke LifePoint Healthcare
·    And much more…

POSITION SUMMARY
Supervises daily staff activities for the assigned area.

•    Finances
Manage productivity of your team (75% outpatient, 65% inpatient)
Oversee patient schedule for outpatient team and facilitate the filling of openings each day
Personal productivity is secondary to team needs/team productivity; loose goal 50%

•    Culture
Facilitate positive and effective culture of rehab team
Be available for team daily or assign this task to the Team Leader/Rehab Director

•    Communication
Communicate regularly with team (presence, calls, meetings, emails) 
Address behavior or performance problems and use corrective action as needed; use formal verbal warning independently and involve director if more steps are needed
Oversee documentation of team to ensure guidelines are followed-assist with implementation of peer review 2x/year
Ensure team completes documentation, discharges, authorizations, etc. in timely manner 
Communicate with referring physicians/practices or facilitate other staff to do so as needed 
Communicate needs of acute care team with outpatient team as needed
Communicate daily with supervisors, team leaders and director regarding staffing issues, problems, meetings 
Communicate with schedulers as needed to meet goals of our team
Communicate with Redoc when there are problems, communicate this with outpatient teams
Post important information/processes in Teams
Update Helpful Insurance Hints as needed
Recognize and reward staff for excellence in behavior and performance, for birthdays and other milestones 

•    Schedule
Approve time off for team
Oversee Kronos for your team each day
Co-lead weekly OP staff meetings
Co-lead entire rehab team meetings 3-4x/year
Oversee that mentor meetings have an agenda; cancel when staffing is low/patient care is priority
Handle call outs and facilitate schedule changes; consider staff in other locations when possible; communicate with supervisors/team leaders/director/front office coordinators as applicable re: call outs
Continually monitor staffing needs and flex or secure additional staff requisitions when needed 

•    Environment
Oversee clean environment and TJC standards
Contact maintenance or biomed or enable others do so

•    Managing Staff
Oversee front office coordinators in your location 
Ensure policies and procedures are followed 
Facilitate new forms to be submitted to the forms committee 
Co-monitor with director LifeTalent and license compliance 
Schedule time to meet with new employees, follow up weekly for first 90 days (informally except at 90 days unless formal meetings are needed); assist with getting department specific checklist, overall department and building orientation, 90 day form, department orientation, competency forms if needed 
Assist with creation of schedules for new staff to ensure orientation with other staff including supervisor, schedule is filled and appropriate for skill level of new employee 
Keep staff files up to date in Teams
Conduct annual performance appraisals for your team
Collect monthly dashboard statistics to hospital while addressing anything under expectations each month with individuals or all staff involved 


QUALIFICATIONS:

Minimum Education:  Master's degree required.  Doctoral degree preferred.

Licenses: Physical Therapy License in North Carolina.

Experience: 3 years experience in the field preferred.

Certifications: American Heart Association (AHA) Basic Life Support (BLS) within 30 days of hire and maintain thereafter.

EEOC Statement
“Swain Community Hospital is an Equal Opportunity Employer. Swain Community Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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