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Thank you for your interest in joining our team at Highpoint Health. Our team members are the cornerstone of our mission of making communities healthier®. Whether you’re an experienced professional or just beginning your career, Highpoint Health has opportunities for you to utilize your skills and expertise. Looking for nursing career opportunities? Please visit here.

Patient Access Rep PRN

Carthage, Tennessee

Req ID 7457-12647 Post Date May. 15, 2025 CategoryAdministrative FacilityHighpoint Health – Riverview
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Handles up-front collections inquiries including calling insurance company to obtain deductible and co-pay for patient responsibility. Calls patient to make aware of up-front payment responsibility.

Assists in successful resolution of payment of the bill in the most expedient manner, while maintaining a current understanding of all options available including making payment arrangements and marketing financial alternatives to the patient.

Ensures that all actions are thoroughly documented on all patient accounts.

Assists self-pay patients with up-front financial payments.

Assists in registration and admission of patients requiring access to hospital services as needed.


Minimum Education
High school diploma or equivalent preferred
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Required Skills
Excellent organizational, communication, interpersonal and problem solving skills. Knowledge of third party payer admissions and registration requirements, as well as general understanding of medical terminology and procedures
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Minimum Work Experience
Previous clerical, collections and credit experience; knowledge of healthcare accounts receivable billing and collections, experience with automated systems applications

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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