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Thank you for your interest in joining our team at Highpoint Health. Our team members are the cornerstone of our mission of making communities healthier®. Whether you’re an experienced professional or just beginning your career, Highpoint Health has opportunities for you to utilize your skills and expertise. Looking for nursing career opportunities? Please visit here.

Market Director of Quality & Patient Safety

Gallatin, Tennessee

Req ID 7457-12359 Post Date Mar. 04, 2025 CategoryManagement and Supervisors FacilityHighpoint Health – Sumner
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The Market Quality and Patient Safety Director is a senior leadership role responsible for overseeing the quality and patient safety initiatives across all the HighPoint Health with Ascension St. Thomas Market.  This includes Sumner, Riverview, Trousdale and other hospitals that may be added later to the system.  This position ensures the effective tracking, reporting, and improvement of clinical quality metrics, with a strong focus on advancing performance on CMS Star ratings and Leapfrog assessments. The Director will work closely with the Quality directors and physician leaders at each facility to implement evidence-based strategies and best practices aimed at enhancing patient care outcomes, safety, and overall quality performance.  They will also coordinate with Ascension St Thomas Quality leadership to share best practices and report outcomes.


Minimum Education
Bachelor’s degree in Nursing, Healthcare Administration, or a related field (required).
Master’s degree in Healthcare Administration, Public Health, or related field (preferred).
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Required Skills
- Strong knowledge of regulatory requirements and quality improvement methodologies (e.g., Lean, Six Sigma, PDSA).
- Excellent analytical and data management skills, including experience with quality reporting tools and dashboards.
- Exceptional leadership, communication, and interpersonal skills, with the ability to engage stakeholders at all levels.
- Ability to work collaboratively in a fast-paced, dynamic healthcare environment.
- Strong problem-solving and decision-making skills, particularly in high-pressure situations.

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Required Skills
Licenses: Current RN, licensed by TN Board of Nursing or compact state, if education is in Nursing
Certifications: Certified Professional in Healthcare Quality (CPHQ) or similar certification (preferred).
Board certification in Healthcare Quality or Patient Safety (preferred).
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Minimum Work Experience
Experience in healthcare quality management and patient safety, with demonstrated expertise in leading quality improvement initiatives in a hospital or healthcare setting.
Experience working with CMS Star ratings, Leapfrog Hospital Safety grades, and other quality performance metrics.
Proven track record of successfully driving quality improvement strategies and achieving measurable improvements in patient care outcomes.
Prior experience in leaderships role with cross-functional team management responsibilities.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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