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Your next career move matters. We invite you to explore open positions at UP Health System–Portage, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Home Medical Equipment (HME) Assistant

Hancock, Michigan

Req ID 7459-4436 Post Date May. 29, 2025 CategoryPharmacy FacilityUP Health System - Portage
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At UP Health System - Portage, providing an excellent patient experience is at the heart of everything we do. This includes not only providing the highest quality patient care, but offering exemplary customer service by creating an environment that puts our patients at ease. We accomplish this by embodying a patient-centric culture while supporting positivity and the growth of our employees both professionally and personally.

We are seeking a new full-time team member to join our Home Medical Equipment office. To be successful in this job, you will need genuine warmth and patience for people, excellent communication skills, and a passion for accuracy.    

At the Home Medical office as an HME Assistant you will be responsible for communicating with patients regularly to keep them informed on the status of their claim, accounts receivable, ordering and stocking inventory, speaking with doctors and nurses over the phone, cleaning returned rental equipment and measuring patients for compression stockings.


Required Skills:

·         Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

·         Must be able to work in a stressful environment and take appropriate action.

·         Must possess strong communication skills

·         Microsoft Office Suite Knowledge

·         Must be detail oriented, organized and be able to prioritize

·         Process basic financial functions for patient payment processing

 

Position Requirements:

High school diploma or equivalent required

2+ years of customer service experience required

Annual influenza vaccination or declination required

 

Position Details:

1.0  FTE, 40 hours per week

Day shift

Weekdays only


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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