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Director of Women's Services

Hickory, North Carolina

Req ID 7469-10082 Post Date Jan. 10, 2025 CategoryManagement and Supervisors FacilityFrye Regional Medical Center
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Job Summary

The Director Women's Services' leadership and support to the Chief Nursing Officer who is responsible for all nursing and other designated patient care functions/services within the hospital organization.

The Director is accountable to support the CNO to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care.This leader will assume responsibility for assisting in assessing, planning, coordinating, implementing and evaluating nursing practice on unit level. Direct, supervise and evaluate work activities of all nursing personnel. Provide clinical leadership, strategic and long term goals for the nursing staff. Determine, assign and assess performance objectives for nursing department. Organize, coordinate, develop and review policies, procedures and nursing protocols to meet all regulatory, compliance and quality care standards.

COMPANY DESCRIPTION

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

Essential Functions

  • Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
  • Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
  • Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
  • Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
  • Creates and fosters an environment that encourages professional growth. Integrates evidence-based practices into operations and clinical protocols.
  • Participates in TJC preparation activities and strives to assure all TJC standards and other requirements are met.
  • Attends meetings as required. Assures appropriate referrals are made to Case Management, Rehab, Dietary, Respiratory, etc.
  • Upon discharge, ensures accurate entry of discharge disposition/level of care in Meditech.
  • Records minutes and attendance from staff meetings. Includes QI results. Minutes are made available for staff to review.
  • Has a mechanism in place for informing staff of new policies and procedures, as evidenced by staff being knowledgeable and compliant with policies and procedures.
  • Completes schedule accurately and timely. Coordinates with other directors to prevent "pockets of short staffing / excess staffing.
  • Organizes new staff orientation with preceptor outlining for preceptor the goals and objectives.
  • Coordinates patient activities. Maintains awareness of patient's condition through shift reports and unit rounds. Visits patients and evaluates care given.
  • Makes rounds with physicians and assists as appropriate.
  • Oversees and assures staff compliance with all quality programs.
  • Monitors compliance with Restraint Management Program and restraint use each shift.
  • Makes appropriate adjustment in staffing considering acuity, special needs of patients and qualifications and competency of staff.
  • Confers with staff nurses to evaluate effectiveness of work distribution and quality of care. Ensures patients' initial assessments are completed by a Registered Nurse on a timely basis.
  • Assures patients' pain levels are assessed per policy or more frequently as appropriate. Assures interventions are appropriately carried out.
  • Routinely monitors staff compliance in scanning medication prior to administration.
  • Monitors staff compliance in documentation START and STOP times. Assures that staff follow Telemetry protocol.
  • Monitors medical record as validation of accurate and complete documentation, legibility, completeness and accuracy.
  • Monitors observation charge capture and correct charge entries.
  • Ensures assessments include consideration of age specific needs and biophysical, psychosocial, environmental, self care, educational and discharge planning factors.
  • Demonstrates knowledge of emergency plans and functions effectively in an emergency. Demonstrates ability to participate in policy/procedure development, revision and use. Maintains and supports an environment conducive to provision of excellence in patient care. Makes inspection tours to assure compliance with established standards and procedures, safety,
  • environmental and infection control, quality assurance, and other regulatory requirements. Takes corrective action and follows up.
  • Identifies regulatory issues that would be considered high risk specific to their department and assures provision of any educational programs needed. Establishes how adherence will be measured. Evaluates staff performance in these areas.

Organizational Expectations

  • Provides a positive and professional representation of the organization.
  • Promotes a culture of safety for patients and employees through proper identification, reporting, documentation and prevention.
  • Maintains hospital and clinic standards for a clean and quiet patient environment to maintain a positive patient care experience.
  • Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of role or practice.
  • Maintains compliance with organization's policies, as well as established practices, protocols and procedures of the position, department, and applicable professional standards.
  • Complies with organizational and regulatory policies for handling confidential patient information.
  • Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
  • Participates in employee and patient rounding.
  • Adheres to professional standards, hospital policies and procedures, federal, state and local requirements and the TJC standards and or standards from other accrediting bodies.

 

Benefits - Wide range of benefits options!

  • Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
  • HSA
  • 401(K) retirement plan contributions
  • Generous Paid Time Off
  • Accident & Critical Illness Insurance
  • Prescription Assistance with OptumRx
  • Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
  • Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
  • Free travel and entertainment discount program to ensure you enjoy your time away from work.

 

Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!


Minimum Education

  • Associates Degree in Nursing required.
  • Bachelor's Degree in Nursing  preferred
  • Masters Degree in Nursing Preferred

Licenses/Certifications

  • Basic Life Support (BLS) required
  • Current RN license to practice in NC
  • Neonatal Resuscitation Provider (NRP) required
  • Electronic Fetal Monitoring required

Responsibilities

  • Highly effective interpersonal and communication skills.
  • Proven leadership ability and hospital operational ability.
  • Ability to serve as role model and advocate for the professional discipline of nursing

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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