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Your next career move matters. We invite you to explore open positions at Frye Regional Medical Center, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise. Looking for nursing career opportunities? Please visit here.

Vice President of Operations, Service Line Development

Hickory, North Carolina

Req ID 7469-9953 Post Date Nov. 26, 2024 CategoryExecutive FacilityFrye Regional Medical Center
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Job Summary

The Vice President of Operations, Service Line Development is responsible for driving growth, strategic development,

and integration across service lines. This role ensures consistent operational strategies that support informed

budgeting, capital allocation, and access analysis, leveraging market share data to guide decisions. This role works

with the service line steering committee, medical director, executive suite, and medical staff to drive service line

growth, initiatives, and escalate any quality concerns to the appropriate departments.

 

Maintains operational responsibility for specific departments/services. Ensures coordinated and harmonious working

relationships within and among assigned departments, other hospital departments, provider practices to include

community providers and the public.

 

 

COMPANY DESCRIPTION

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

 

Essential Functions

Direct service line development, implementation and management activities, including:

•Collaborate with executive leadership to develop and meet company goals, providing expertise on operational areas.

•Supervise planning process and implementation

•Improve service line profitability (e.g., cost structure)

•Creates and maintains onsite operations strategic integration plans with clearly defined objectives, desired

outcomes, and timelines of implementation.

•Conducts service line analyses and provides recommendations and growth and outreach.

•Works closely with marketing to incorporate/develop appropriate branding campaigns

•Market level intelligence on competitors and consumers.

•Establish and maintain collaborative working relationships with employees, physicians, Board of *Directors, key

healthcare partners and appropriate Lifepoint staff.

•Participate in budget process to ensure departments operate within approved budgets.

•Recommend, review and approve cost-control measures, capital equipment requests and facility improvements.

•Identify, recommend and implement new processes, technologies and systems to improve efficiencies and maximize

use of resources.

•Ensure that decisions and project plans are in line with the organization’s business plan and vision.

•Provide periodic reports and metrics to executive team

Management Duties/Other Duties

Management Duties:

• Oversee training and development of staff.

• Provide constructive feedback and timely performance evaluations.

• Recruit, interview, hire and train key personnel.

• Represent the organization at external and internal events.

• Attend industry events to stay abreast of new developments.

• Champion the organization in community activities.

Service Line Performance Metrics will include:

•Market share stabilization/growth

•Net revenue & volume growth

•Contribution and EBDITA margins (Service Line P&Ls)

•Successful service line development and implementation

 

 

Benefits - Wide range of benefits options!

  • Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
  • HSA
  • 401(K) retirement plan contributions
  • Generous Paid Time Off
  • Accident & Critical Illness Insurance
  • Prescription Assistance with OptumRx
  • Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
  • Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
  • Free travel and entertainment discount program to ensure you enjoy your time away from work.

 

Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!


Minimum Education

MBA, MPH or Master’s degree in industry related field

 

Minimum Work Experience

10+ years of industry related experience including 3+ years in senior management

5+ years of managerial experience


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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