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Receptionist - Clinic

Lawrenceburg, Tennessee

Req ID 7425-3384 Post Date Nov. 11, 2024 CategoryAdministrative FacilitySouthern Tennessee Regional Health System - Lawrenceburg
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06450 Receptionist-Clinic STRHS-Lawrenceburg Job Description 3.31.2017

Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.

Reports to: Practice Office Manager

FLSA: Non-exempt

Grade: 51

EEO: □ 01 Officials and Managers □ 02 Professionals □ 03 Technicians □ 04 Sales Workers X 05 Administrative Support Workers □ 06 Craft Workers □ 07 Operatives □ 08 Laborers and Helpers □ 09 Service Workers

Essential Functions ?
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Distributes and explains forms, documents, and educational handouts to patients or family members.
Meets with patient or patient's caregiver before office visit to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.

Job Requirements ?
Minimum Education
High school diploma or equivalent Preferred
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Skills
Licenses:

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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