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Your next career move matters. We invite you to explore open positions at Lourdes Health, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Customer Services Specialist - Urgent Care - Full Time - Days/Evenings

Pasco, Washington

Req ID CUSTO024819 Post Date Jan. 23, 2024 CategoryAdministrative FacilityLourdes Health
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This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration.  The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues.

*This is designated as a safety-sensitive position*

EDUCATION & REQUIREMENTS:

Education:  Post High School training and/or education preferred.

Experience:  Two (2) years Hospital or Clinic experience preferred.

Other:  Bilingual and/or English/Spanish-speaking preferred. Ability to read, writes, and speak English fluently. Ability to work with culturally diverse population.

Salary Range: $15.74 - $20.34

Sign On Bonus $2,500 with experience (Pro-Rated with Part Time Positions)

Benefits:  

Medical Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield

Dental Insurance: Offered through Delta Dental

Vision Insurance: Offered through VSP

Free EAP (Employee Assistance Program) 

Paid Time Off (Up to 25 days a year or 200 hours)

Employer Paid Short-Term and Long-Term Disability

Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family

Voluntary Benefits: 

Health Savings Account

Flex Spending Account: Medical & Dependent

Voluntary Life: including Employee, Spouse/Domestic Partner, and Child

Critical Illness: including Employee & Spouse/Domestic Partner

Hospital Indemnity

Accident Coverage

Identity Theft Protection

Legal Aid

401(k)

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