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Your next career move matters. We invite you to explore open positions at Castleview Hospital, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Receptionist PRN (as Needed)

Price, Utah

Req ID 7423-3090 Post Date Oct. 04, 2024 CategoryAdministrative FacilityCastleview Hospital
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 Who We Are:

People are our passion and purpose:

Come work where you are appreciated for who you are not just what you can do. Castleview Hospital serves its community with inpatient and outpatient services at its 39-bed facility.

We also provide other outside services and clinics.

·         Physician Services Price, Utah

·         Emery Medical Center Castle Dale, Utah

·         Urgent Care, Price Utah

Castleview Hospital maintains a Gold Seal of Approval® from The Joint Commission, is an Accredited Chest Pain Center, a Stroke designated facility, and has been named a Top 100 and Top 20 rural and community hospital several times.

 

Where We Are:

Located in the high desert of Eastern Utah, the city of Price combines diverse cultural possibilities with beautiful scenery, an enviable climate and plenty of opportunities to enjoy the great outdoors. We are a center education, art, festivals, and history and offer something for everyone to enjoy.

Why Choose Us:

 

·         Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

·         Competitive Paid Time Off / Extended Illness Bank package for full-time employees

·         Employee Assistance Program – mental, physical, and financial wellness assistance

·         Tuition Reimbursement/Assistance for qualified applicants

·         And much more…

 

Position Summary

The primary purpose of this position is to coordinate the reception area of the physician office. Receives mail, answers telephone, greets visitors and patients, answers questions, and directs them to their appropriate locations.

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must have two-year secretarial degree or related experience.

Requires strong computer and internet research skills. Also calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.

Provides quality customer service through greeting patients, answering phones and making patient appointments.

Answers phones in a timely and polite manner, transfers calls appropriately, relays messages. Attempts to resolve patient questions and requests before referring them to other staff member

Prepares the medical chart for each patient by identifying and utilizing the appropriate forms and recording information. Maintains the record by placing additional visit information, tests, dictation, etc. into the record.

Utilizes the computer system by inputting patient information, charges, payments, letters, etc. on the patient’s account.

Acquires the skills and knowledge to maintain the master files of the computer system.

Works effectively with insurance company representatives to resolve problems or issues concerning a patient’s account. Also conducts precertification for patients as required, in a timely fashion.

Copies patient insurance cards, records, forms, etc. to effectively process patients who are new or in need of services.

Prepares superbills, log, and batch sheets for proper accounting procedures for billing company. Contacts patients as needed to convey information concerning appointments, test results, etc.

Arranges for efficient processing of surgery scheduling and preparation for patient and hospital. Prepares patient payments for bank deposits and proper accounting procedures on patient’s account. Obtains and distributes reports and test results to the proper entity as needed or required.

Has sufficient knowledge to code patient bills for proper reimbursement from third party payors. Assists in the effective and efficient operation of the medical practice.

Maintains CONFIDENTIALITY of all pertinent patient care information to assure patient rights are protected. Releases information in accordance with established policies.

 

Does not have unauthorized overtime, arrives on time, leaves on time and has few unscheduled absences. Respects diversity of each individual (patients, visitors, vendors, co-workers).

Performs modifiers L-lines and submission of procedure changes to appropriate departments. Performs PACS procedures and assist with CD copying of images, knowledge of NovaScan application Prepares black lung images according to policies and procedures.

Documents all minutes for the departmental meetings

Retrieves reports for physicians, offices, patient-care units, surgery, ER upon request Maintains knowledge of computer systems.


Position Requirements:

Must have a high school diploma or equivalent

Must be able to obtain BLS within 60 days of hire


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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