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Your next career move matters. We invite you to explore open positions at Rutherford Regional Health System, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Switchboard Operator-PRN

Rutherfordton, North Carolina

Req ID 7462-9198 Post Date Nov. 08, 2024 CategoryAdministrative FacilityRutherford Regional Health System
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Rutherford Regional Health System is a 143-bed acute care facility that offers a broad array of inpatient and outpatient care. Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs.  We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

Rutherford Regional Health System’s partnership with Duke LifePoint Healthcare is bringing the pieces together to transform healthcare in Rutherford County. Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the country’s leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier. These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers and patients to bring high quality, innovative healthcare services to communities. Duke LifePoint combines Duke’s unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.

Rutherford Regional Health System includes the following:  Rutherford Regional Medical Center, Rutherford Family Care, Rutherford East Family Care, Forest City Family Care, Chase Family Care, Polk Medical Specialties, Rutherford Orthopedics, Rutherford Urology, Rutherford Children's Care, Premier Women’s Care, The Mammography Place, and Rutherford Surgical Associates.

The Switchboard Operator receives all incoming calls to the hospital.  Does in-house paging, codes and dial-a-page system.  Keeps Switchboard files updated with current room numbers, discharged patients, new admissions, etc.  Maintains updated employee information for the disaster procedure files. 

Essentialany and all changes which apply to switchboard functions. Functions: 

  • Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions.
  • Handles all emergency calls and pages (Emergency 5222 line). Contacts appropriate personnel as situation warrants.
  • Handles all intercom paging and general information from in-house and outside calling parties.
  • Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging, beeping or calling their home.
  • Keep all pertinent information on the bulletin board and disaster policies and procedures updated. Stay abreast of 

Minimum Education

  • High school diploma or equivalent required

Required Skills

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Why join our team?

We are dedicated to providing patients with a full range of services to meet their healthcare needs, and we believe our employees are our most valuable assets in accomplishing this goal. Rutherford Regional is growing its team of dedicated health care professionals. If you are looking to start a career that cares, are passionate about changing lives, and ready to work in a supportive environment in a close-knit community, apply today!


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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