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Accounts Receivable Representative

St Louis, Missouri

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Success within a company doesn’t just happen. It requires committed teams of talented people who understand and embrace an organization’s goals and work together at the highest level to achieve them. As a member of the Health Support Center (HSC) team, you’ll work collaboratively with a great group of people to serve Lifepoint’s diversified healthcare delivery network of hospitals and care sites across the nation. We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who share in our commitment to our mission: Making communities healthier.

  • Job Type: External
  • Remote: No
  • Glassdoor Reviews and Company Rating

Success Profile

What do you need to be successful at Lifepoint Health? Here are the top traits we’re looking for:

  • Analytical
  • Compassionate
  • Problem-solver
  • Collaborative
  • Goal-oriented
  • Thoughtful

“I have been with Lifepoint for 3 years and have been fortunate to grow within this great company. I feel valued, I work with amazing colleagues, and I enjoy coming to work every day!”

MikeManager, HITS Information Security
mike

Benefits

  • Competitive pay

    We offer competitive pay for all employees based on the market, role, skill set and experience.

  • Growth opportunities and succession planning

    Our succession planning initiatives identify an internal bench of top talent and offer development opportunities to prepare them to fill crucial roles in the organization as they become available.

  • Insurance (for eligible employees)

    We’re committed to you and your family feeling supported and secure – our benefits include medical, eye, prescription, life insurance, and more.

  • Collaborative work environment

    We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who work together to advance our mission – making communities healthier.

  • Paid time off (for eligible employees)

    At Lifepoint, we believe in a strong work-life balance and offer competitive paid time off.

  • Employee Assistance Program (EAP)

    As a Lifepoint employee, you and your family will have access to counseling and relationship support, legal services, financial services and more.

Accounts Receivable Representative

St Louis, Missouri

Job ID 530786 Date posted 12/22/2024
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Description

Who we are:
At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you'll do:
This position is responsible for preparing, mailing and/or electronically transmitting primary or secondary claim forms, and patient invoices according to established office procedures and time frames.  This includes but is not limited to, all patient financial papers being complete; cash posting; and collection follow up calls to the appropriate payer.  This position will work with members of the CBO as well as the Kindred Healthcare partnership hospitals to ensure all day-to-day operations that affect accounts receivable function are addressed.

Responsibilities:

  • A/R management of insurance plans and reconciliation of past due accounts; fielding inquiries from external and internal clients; daily billing. 
  • Update insurance and demographic information as necessary for correct/clean claim submission.
  • Understand and interpret insurance and Medicare explanation of benefits, knowing when and how to resubmit claims for maximum reimbursement.
  • As assigned, follow up on claims billed to insurance but not yet paid according to established follow up procedures.
  • Initiate appropriate requests for refunds to patients, employers, or insurance companies as necessary and according to billing office policies.
  • Collection follow up with appropriate payer via internet or telephone
  • Assist other coworkers and hospital staff with requests, in a timely and professional manner.
  • Provide superior communications with managers and hospital contacts. 
  • Document and note all actions taken regarding customer accounts according to office policy.
  • Ensure all insurance information is accurate and keep abreast of new insurance updates and regulations.
  • Ability to effectively solve problems, exchange ideas, and actively listen in a team environment.
  • Demonstrates willingness to accept additional duties as assigned and complete by deadlines negotiated with supervisor.


Qualifications

What you'll need:

  • Knowledge of MS office required; intermediate Excel skills preferred.   
  • Strong analytical, research and problem-solving skills.
  • Exceptional communication and email management skills
  • Ability to multi-task effectively, think critically, and to take initiative.  

Education: 

  • High School diploma required. Some college preferred. 

Experience: 

  • Minimum of 2 years of experience in medical billing capacity.
  • Experience in third party and Medicare billing and collections.
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  • Accounting and Finance, St Louis, Missouri, United StatesRemove