Switchboard Operator

Schedule: Full Time Variable Shifts/Rotate Weekends & Holidays

Job Location Type: In-Person. 

Your experience matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a Switchboard Operator, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.

More about our team

Our collaborative Switchboard team keeps our hospital connected 24/7. Operators are trusted to manage high call volumes, assist patients and visitors, and support staff communication across the organization.

Sovah Health is a regional health care delivery system with 2 hospital campuses - Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine.

How you'll contribute

A Switchboard Operator who excels in this role:

• Receives and routes all incoming calls to the hospital per protocol. Handles all emergency calls and pages. 
• Responsible for in-house paging, codes, and dial-a-page system. Handles all intercom paging and general information from in-house and outside calling parties. 
• Keeps Switchboard files updated with current room numbers, discharged patients, and new admissions.
• Maintains updated employee information for disaster procedure files.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

·         Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.

·         Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

·         Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

·          Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

·         Professional Development: Ongoing learning and career advancement opportunities.

 

What we're looking for 

Applicants should have a High School diploma or equivalent. 

• Must possess critical thinking skills, decisive judgement, and ability to work with minimal supervision. 
• Previous healthcare experience is preferred.

EEOC Statement

Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.