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Registrar

Lake Havasu City, Arizona

Req ID 302336 Post Date May. 02, 2025 CategoryRevenue Cycle Management FacilityHavasu Regional Medical Center
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Havasu Regional Medical Center

Job Title: Registrar

Job Type: Full Time

Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that offers a broad scope of services in major medical disciplines. A medical staff of more than 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties.

Where We Are:
Lake Havasu City has earned the reputation as the outdoor recreation mecca of the southwest. Blessed by an ideal climate, captivating scenery, beautiful yet rugged mountains, tranquil desert and the azure waters of the Colorado River, Lake Havasu's 45-mile long lake is an oasis of natural beauty. Come live where others only get to vacation. 

Why Choose Us:
·    Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
·    Competitive Paid Time Off 
·    Employee Assistance Program – mental, physical, and financial wellness assistance
·    Tuition Reimbursement/Assistance for qualified applicants
·    Professional Development and Growth Opportunities
·    And much more…

Position Summary:

Collects patient demographic and insurance information for outpatient services. Collects insurance, co-pay, and deductibles at Point of Service. Quickly and efficiently expedites the registration process. Provides a positive first impression of the hospital to the public.

Reports to: Director of Patient Access
FLSA: Non-exempt

  • Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
  • Distributes and explains forms, documents, and educational handouts to patients or family members.
  • Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation.
  • Provides explanation of process and addresses concerns and questions.
  • Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
  • Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up

Minimum Qualifications:

Education: 

  • High School Diploma or GED Preferred; Associate’s Degree Preferred

Licenses & Certifications:

  • Handle with Care to be received within 30 days of orientation and kept annually.

Required Skills

  • Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

EEOC Statement:

Havasu Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

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