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Health Information Birth Registrar

Hot Springs, Arkansas

Req ID HEALT026176 Post Date May. 02, 2024 CategoryAdministrative FacilityNational Park Medical Center


  • Maintains effective working relationships with unit staff, other departments, providers of unit services.
  • Using interviewing techniques, problem solving skills, determines what information is required from the patient in order to accurately complete paternity papers, paternity denials, birth statements, and social security forms.
  • Educate parents and public regarding current Birth Certificate Department and State requirements, as necessary.
  • Generates daily reports from OB/Newborn units to help structure workday and identify patient priorities.
  • Gathers data regarding newborn from (EMR) and sets up worksheets to interview parents in order to collect, document, and/or verify patient data to create legal birth certificate.
  • Monitors timely retrieval of birth certificates and worksheets.
  • Assist with directing patients, families, and staff to appropriate resources, as necessary. May include contacting hospital Interpreter Services or Commission for the Deaf and coordinate interpreters for appointments or non-English speaking or hearing-impaired patients.
  • Obtains obstetrician information required for birth statistics on patient floor, Labor and Delivery unit, Health Information Services or, in urgent cases, phones or pages him/her.
  • Notarize paternity papers and denials; log notarized forms into specified log journals to track paternity/denial forms. Submit to Vital Records, and Office of Child Support.
  • Enters patient data into E-Rave (AR registry) with 100% accuracy to register births. Enter additional statistical data, as required.
  • Works closely with the State to review/correct information noted in the monthly report from the Department of Public Health.
  • Answers questions in person or via phone regarding birth certification registration from the Department of Public Health, parents, families, adoption agencies, and lawyers.
  • Schedule appointments with discharged patients to complete birth certificate information, if necessary.
  • Assist walk-in parents with paternity papers, paternity denials, and information changes.
  • Obtains Hospital Administrator (manager or designee) signature on notarized corrections.
  • Works with social work, Labor & Delivery, and Admitting staff to obtain complete birth certificate of deceased infants.
  • Call parents to obtain the baby's name if discharged before completion of paperwork. Update newborn name in EMR, post discharge.
  • Provide manager with daily productivity stats to ensure that staffing levels are matched to workload requirements.
  • General clerical duties may include ordering supplies/informing admin when supplies and equipment are needed, working with IS on maintaining equipment, printers, and fax, managing/storing/destroying paper records when appropriate.
  • Sends completed name changes to the business office weekly.
  • Prepare documents daily for scanning and indexing.
  • Perform scanning process on completed documents.
  • Index scanned documents to the correct patient account as correct document type.
  • Maintain accurate records including quality assurance, conversions, and tracking of documents.
  • Assist in other areas of department as determined by supervisor/manager.
  • Performs other duties as assigned.


  • Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written).
  • Must possess social perceptiveness to assess and understand other’s reactions and behaviors.
  • Ability to operate a computer and basic software knowledge.


  • Required: High School Diploma or equivalent.
  • Must be computer literate and have good verbal and written communication skills. Hospital or related medical office experience preferred.


The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift and move boxes up to 40 pounds.
  • Ability to sit at a computer for prolonged periods of time.
  • Ability to work in a typical office environment.
  • Ability to tolerate stress.
  • Ability to conduct tasks and successfully perform under critical deadlines.
  • Ability of seeing and having depth perception is required
  • Manual dexterity to operate office equipment and examine documents, records and files.


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