Manager, Behavioral Health Technicians

POSITION SUMMARY:

The Manager, Behavioral Health Technicians manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives. This role ensures regulatory compliance and oversees the acquisition and maintenance of equipment and supplies. The Manager fosters a professional, growth‑oriented environment, ensures the department maintains its critical role in the continuum of care, and serves both internal and external stakeholders. Responsibilities include planning and reviewing work, ensuring quality standards, and managing hiring, training, performance evaluations, corrective actions, and terminations, while maintaining regular and reliable attendance to support consistent leadership.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.  

-    Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
-    Manages staff relations including performance management, staff satisfaction, and conflict management. 
-    Perform and oversees scheduling, staff development, recruitment, payroll, and student engagement.
-    Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. 
-    Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
-    Creates and fosters an environment that encourages professional growth.
-    Ensures department stays focused on their important role in the continuum of care.
-    Have regular and reliable attendance.
-    Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
-    Exhibit a comprehensive understanding of healthcare regulatory and compliance.  
-    Skilled in the application of policies and procedures.
-    Manages the work of others, including planning, assigning, scheduling and reviewing work, and ensuring quality standards. 
-    Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.
-    Always exhibit the company's core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together. 
-    Other duties as assigned.

Additional Information:
Access to and/or works with sensitive and/or confidential information.

Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA).  Skilled in the application of policies and procedures.  

KNOWLEDGE, SKILLS: The requirements listed below are representative of the knowledge, skills and/or abilities required.
-    Knowledge of behavioral health.
-    Strong leadership and organizational skills.
-    Ability to work collaboratively with a diverse team of healthcare professionals.
-    Excellent communication and interpersonal skills.
QUALIFICATIONS:

-    Bachelor's degree in Psychology, Social Work, Business Administration, or related field from an accredited school required. 
-    Three years of behavioral health experience required. 
-    One year of leadership/management experience preferred. 
-    CPR certification is required within 30 days of employment and prior to any patient contact.
-    De-escalation certification is required within 30 days of employment and prior to any patient contact.

PHYSICAL AND MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell.  The employee must occasionally lift and/or move up to 20 pounds.  Repetitive motion of upper body is required for extended use of computers. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts.

In hospital/behavioral health environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment.

Noise level in the work environment is typical for an office and/or hospital environment.
 

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.