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Your next career move matters. We invite you to explore open positions at Rutherford Regional Health System, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Clinic Coordinator PP

Rutherfordton, North Carolina

Req ID 7462-9200 Post Date Nov. 08, 2024 CategoryAdministrative FacilityRutherford Regional Health System
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Rutherford Regional Health System is a 143-bed acute care facility that offers a broad array of inpatient and outpatient care. Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs.  We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

Rutherford Regional Health System’s partnership with Duke LifePoint Healthcare is bringing the pieces together to transform healthcare in Rutherford County. Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the country’s leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier. These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers and patients to bring high quality, innovative healthcare services to communities. Duke LifePoint combines Duke’s unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.

Clinic Coordinator will report to the Practice Manager and will oversee all activities of the day to day operations at each individual clinic. This position will supervise clinical and non-clinical staff, maintain compliance with OSHA, Infection Control, CLIA, and manage inventory and supplies.

Essential Functions:

  • Provides front office support duties including, but not limited to, patient relations, check-in/check-out, scheduling, insurance verification, and answering phones collecting co-pays and missing patient data, scheduling appointments, and coding fee slips.
  • Reviews provider orders prior to patient leaving the clinic.
  • Obtains informed consent for invasive procedures.Schedules referral appointments as necessary or as instructed by the provider. Maintains patient information in the computer system.
  • Ensure any patient complaints are handled appropriately
  • Post charges, completes paperwork, collects co-pays, deductibles and account balances.
  • Assists in the completion of "end of day balancing/closing" and deposit preparations for courier pickup.
  • Supervising staff at the assigned location.
  • Act as the point person for any issues that arise in the office. Report issues that require further attention to Practice Manager.
  • Complete daily, weekly, and monthly OSHA related tasks to ensure that the office maintains compliance with all OSHA regulations.
  • Check inventory of all clinic supplies (amount of supplies as well as expiration dates) on a weekly basis and report any items that need to be ordered.
  • Ensure all supplies are unpacked and stored appropriately immediately after they are delivered.
  • Maintain organization of the clinical & non-clinical spaces by doing a weekly check of the sample closets, supply bays, and labs.
  •  Remove any clutter an put all items in their designated locations.
  • Continuously monitors the operation of the practice and revises operational procedures as necessary.
  • Reviews employee schedules, time and approves sick and vacation time before sending to Practice Manager for final approval.
  • May be asked to assist Practice Manager in hiring of new employees for that site.
  • Perform other administrative, clerical, or clinical tasks as needed.

Minimum EducationHigh school diploma or equivalent is required.Associate's Degree preferred.
Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
BLS- required
Minimum Work Experience3-5 years’ experience in a leadership/supervisory role is preferred.Ability to work well with Physicians and Physician Assistants and anticipate their needs in regard to patient care.Knowledge of medical terminology.Empathetic to patients’ needs and concerns.Exceptional communication and interpersonal skills.Well organized with keen attention to detail.Good problem solving and analytical skills.Excellent computer skills.Ability to work with a team or independently.Must have your own transportation and be willing to float to other locations when needed.Experience working in a Medical Practice strongly preferred.

Benefits - Wide range of benefits options!

Here at Rutherford Regional, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.

  • HSA
  • 401(K) retirement plan contributions
  • Generous Paid Time Off
  • Accident & Critical Illness Insurance
  • Prescription Assistance with OptumRx
  • Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
  • Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
  • Free travel and entertainment discount program to ensure you enjoy your time away from work.

Why join our team?

We are dedicated to providing patients with a full range of services to meet their healthcare needs, and we believe our employees are our most valuable assets in accomplishing this goal. Rutherford Regional is growing its team of dedicated health care professionals. If you are looking to start a career that cares, are passionate about changing lives, and ready to work in a supportive environment in a close-knit community, apply today!


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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