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Patient Services Coordinator - Cardiology

Danville, Virginia

Req ID 7455-13417 Post Date May. 03, 2025 CategoryAdministrative FacilitySovah Health - Danville
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Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. SOVAH Health - Danville is a 250 bed hospital with the region's only designated Chest Pain Center & Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants.
Where We Are:
From our beautiful rolling countryside to our thriving downtown, Danville offers big city amenities with quaint, small town charm. We are home to a thriving arts and entertainment scene, numerous local restaurants and shops, diverse educational institutions, and vast recreational opportunities. 
Why Choose Us:
·    Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
·    Competitive Paid Time Off / Extended Illness Bank package for full-time employees
·    Employee Assistance Program – mental, physical, and financial wellness assistance
·    Tuition Reimbursement/Assistance for qualified applicants
·    Professional development, Growth opportunities, and Mentor-based training
·    And much more…
Position Summary:
Sovah Health is looking for a someone to supervise daily staff activities for an assigned area or function. Oversees the workflow, staffing needs and provides facility support to our patients.

•    Determines, coordinates and supervises daily staffing assignments and levels.
•    Manages appointments, patient flow, medical records, transcription systems, fee, credit, and collection procedures, and staff performance and efficiency.
•    Provides guidance and supervision for patient care staff including: nursing, medical receptionist, and allied health staff.
•    Monitors employee performance and conducts or assists with performance evaluations and disciplinary actions.
•    Provides direction, orientation, coaching, and mentoring to staff.
•    Ensures initial and on-going training for employees and ensures cross-training is completed.
•    Monitors expenditures and generated charges; assists in the budget process.
•    Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
•    Monitors productivity processes and reports to ensure standards are being met.
•    Leads the handling and resolution of complex issues and complaints.


Minimum Qualifications:
Minimum Education
High School Diploma or equivalent required.  Medical Terminology; ICD-9 coding; CPT-4 coding preferred
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Licenses:
Valid driver’s license required
Minimum Work Experience
Five (5) years of management experience in health care organization required
Two (2) years of experience a physician practice required  (In lieu of management experience must have five years of experience as a Patient Service Representative or Front Office Rep/Receptionist in a medical setting)

EEOC Statement:
SOVAH Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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